Kevin LabsMacPulse Privacy Policy
1. Core principle: local monitoring, no metrics upload
MacPulse reads CPU, memory, network and process information locally on your Mac for live monitoring, the health score and the lag timeline. This data stays on your Mac (for example in ~/Library/Application Support/MacPulse) and is never uploaded to us or any third party. The app contains no advertising, analytics or tracking SDKs.
2. Data we process for license verification
The app contacts macpulse.kevinlabs.app only when you activate Pro and when an activated copy re-verifies its license (about every 24 hours while online). It sends the license key, a random install identifier generated by the app (installId, not a hardware serial number) and the app version. Our server stores only: a hash of the license key (never the key itself), the order transaction ID (txn_…) and customer ID (ctm_…), the purchased plan and price ID, for each activated Mac its installId, app version and first/last verification time, the IDs of processed payment notifications, and a salted hash of the client IP address used solely for rate limiting. We do not store your email address, name, payment details or raw IP address.
3. Payment data
Purchases are processed by our authorized reseller / payment provider (Merchant of Record) shown at checkout. It collects the order email, payment method, billing country/address and other details needed to complete checkout, issue receipts and handle tax, under its own privacy policy linked at checkout. We never see your full card details. The checkout may use cookies necessary for payment and fraud prevention; this website loads the payment provider’s scripts only after an explicit purchase action and sets no tracking cookies of its own.
4. Hosting and retention
The license service runs on Cloudflare (Workers and D1); Cloudflare processes request metadata such as IP addresses for security and operations. License records are kept while the license exists and as long as needed for refunds and tax records. A Mac's activation record is deleted when you deactivate that Mac or after it has not verified for 60 days. Rate-limit records are deleted after about 24 hours. The 7-day trial start date is stored only on your Mac (preferences and Keychain).
5. Your rights and contact
We do not sell or share your data for advertising. To access, export or delete data related to your license (for example to remove device activations), contact support@kevinlabs.app with your order ID or license key.